Hosting & Performance Archives | LightningSite

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Legal & Policies

3

What is your approach to data privacy and compliance with regulations such as GDPR?
Where can I find your Terms of Service, Cookie Policy, and Privacy Policy?
Do you have business insurance?

Hosting & Performance

13

What is your uptime and how is it monitored?
Where is my website hosted?
Can you integrate a content delivery network (CDN) for a global audience?
Do you provide any guarantees on page load times or performance improvements?
Does your service help improve Core Web Vitals for better Google search rankings?
What if my website experiences a sudden spike in traffic—will it remain fast and stable?
Can you optimise large image libraries and media-heavy sites without affecting quality?
Do you support multisite WordPress installations?
How can I track performance improvements?
Is your service environmentally friendly?
How do you improve my site speed?
What makes Lightning Site Hosting different from other providers?
How does your backup system work?

Migrations & Trials

6

Do you provide assistance with domain DNS records, or is that my responsibility?
Is migration included?
What does your free three-month trial include?
Why should I switch from my current hosting provider to Lightning Site?
How does your free trial work?
What happens if I want to go back to my old host after the free trial?

Getting Started

4

Do you provide assistance with domain DNS records, or is that my responsibility?
Do you offer domain registration or domain transfer services?
What types of businesses benefit most from your services?
How do I set up a new WordPress administrator?

Security & Data Protection

4

What is your approach to data privacy and compliance with regulations such as GDPR?
How do you manage and mitigate DDoS attacks or other large-scale security threats?
Are SSL certificates included?
How do you handle security and data protection?

Support & Maintenance

7

Do you offer web development services?
What happens if a plugin update breaks my site?
Will my site be updated and upgraded automatically?
How do you handle custom or premium WordPress themes and plugins?
Do you offer staging environments for development and testing?
What level of control panel access do I get?
What support do you offer?

Billing & Pricing

5

Can I upgrade or downgrade my hosting package easily?
What is your refund or cancellation policy?
Are there any bandwidth or storage limitations on your plans?
Is there a limit on the number of websites I can host under one account?
Will my prices change in the future?

Development & Additional Services

4

Can you help with advanced WordPress customisations or custom plugin development?
Do you offer website development services?
Do you offer email hosting?
Do you offer SEO services?

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Hosting & Performance

Hosting & Performance

What is your uptime and how is it monitored?
Where is my website hosted?
Can you integrate a content delivery network (CDN) for a global audience?
Do you provide any guarantees on page load times or performance improvements?
Does your service help improve Core Web Vitals for better Google search rankings?
What if my website experiences a sudden spike in traffic—will it remain fast and stable?
Can you optimise large image libraries and media-heavy sites without affecting quality?
Do you support multisite WordPress installations?
How can I track performance improvements?
Is your service environmentally friendly?
How do you improve my site speed?
What makes Lightning Site Hosting different from other providers?
How does your backup system work?

LightningSite is a trading name
of Nordic Creative Limited
Company No. 07580121
VAT No. 485 7059 50
This website is powered by
100% renewable energy.

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+44 20 4502 0343

Registered Address

Kemp House,
152 City Road,
London
EC1V 2NX

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